
I also inserted two different RAM coming from a 100%-sure working laptop and the error is still the same.įrom HP Customer Support - Service Center ( ) I learnt that the diagnostic report is:Ī memory module (RAM) is not working and may need to be replaced. So I also tried to insert this RAM stick to another computer, but it works fine. I first thought that the RAM stick was damaged and that I would need to replace it. So I tried to displace the RAM stick to the other slot. I could access to Hardware testing and performed a memory check. Changing BIOS settings: (Disable Secure boot and Enable Legacy mode. Removing battery and pressing POWER for a while. I've been trying various options including: Selected boot image did not authenticate. I plug an USB to install Windows 10 and I had a blue screen with a error message: I can't install an OS on my laptop OMEN by HP - 15-dc0048nf.
Business PCs, Workstations and Point of Sale Systems.
Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.
Printing Errors or Lights & Stuck Print Jobs. Notebook Hardware and Upgrade Questions. Shut down PC, remove the bootable USB drive / DMI tool, and restart the computer.Īll HP pre-BIOS errors/countdowns/lockouts should now be resolved. Follow the steps and commit the updated TPM data and it will reboot into the DMI tool (or F9 on boot).įinally, in the DMI menu select Lock MPM and follow the steps. In the DMI menu, select Configure / Update TPM. Questo tool, HP Dmi tool, utility che HP ci mette a disposizione, serve a riparare o semplicemente reinserire le informazioni all’interno della scheda Madre. Use the Advanced tab after searching the serial number to locate the required info (use CTRL + F to search the page for the value)įor Prod ID, please note it is case sensitive AND will require both IMG_Desc1 and IMG_Desc2 to be entered (with no space in between) as one stringĬomplete DMI update (following the steps) and it will reboot into the DMI tool ( F9 at boot if necessary). If data is not auto-populating in the forms then you will need to look up the serial number on partsurfer.hp.com Select your bootable drive: UEFI - USB Flash diskĪllow shell script to run and it will bring you to an options screen.
Quickly press F9 to enter boot menu (alternatively, you can use F12 to enter BIOS Select menu and then choose boot menu in the list) Plug the Bootable USB into an open port and Power on the machine.
(run AFTER replacing HP hardware) Booting & Using the DMI tool